Configure Polycom SoundIp Phone







STEP 1Logging into your device
First we will acquire the IP address of your device, if you haven't already done so. You can acquire the IP of your device by:

  • Hitting the Menu button on the physical phone
  • Selecting Status
  • Selecting Network
  • Selecting TCP/IP Parameters

Your IP should be shown to you, along with other network information. If your IP is 0.0.0.0 please make sure that your device is properly connected to your network.

Once you have acquired your IP login to your device by usinghttp://<IP>/. You should be greeted with a page similar to the following:

STEP 2Configuring your Callcentric account
We will first configure your Callcentric account on the desired Line number. Please select the line by clicking the Line link and then entering the necessary credentials in you desired line number. Please use the
information below to assist you:

Identification
Display Name:Your Desired Name, or your 1777 number
Address:1777MYCCID, where 1777MYCCID is the 1777 number assigned to you by Callcentric
Auth User ID:1777MYCCID, where 1777MYCCID is the 1777 number assigned to you by Callcentric
Auth Password:Enter your SIP Password here. Your SIP password is the same password you create when you sign up for your Callcentric account. Optionally you may change it in your preferences.
Label:The name you would like this account to have on your phone's display screen
Type:Private
Third Party Name:1777MYCCID, where 1777MYCCID is the 1777 number assigned to you by Callcentric
Num Line Keys:1
Calls Per Line:3
Server 1/Server 2
Address:callcentric.com
Port:5060
Transport:UDPonly
Expires:60
Register:1
Message Center
Subscriber:1777MYCCID, where 1777MYCCID is the 1777 number assigned to you by Callcentric
Callback Mode:Registration


Make sure to click Submit to save your changes. Wait for your device to reboot and then wait up to 60 seconds before attempting to access the web interface. Please NOTE your device may take upwards of 5 minutes to become fully accessible through the browser again. Please allow this much time to pass before determining that an error has occurred.

You can view an example configuration in the image below:

STEP 3Codec and DTMF
Now we will configure the codecs you will use with the Callcentric services. From the top of the page select General. Then selectAudio Processing. Now set the priorities according to the information below:

Codec Preferences
G711Mu: 2
G711A: 3
G729AB: 1

You will then want to make sure the Payload Size is set to 20 for each codec's profile. An example of these settings is shown below:



Now click on Submit on the bottom of the page; and once your phone reboots it should register properly to Callcentric and you can then make test calls.
STEP 4That's it! You can now make a phone call.

No comments:

Post a Comment